Dear Sir,
I am holding your credit card from last 2.5 yrs. I was regularly paying more then minimum amout but last year inspite of paying regularly they charged me panelty/ late payment charges and over dues for e.g. my statement shows that you have to pay 500 as minimum amount i was paying 1000/- Rs. then also how it got over due.
Second thing when i apoke to your call center in Mumbai they told me that you have never paid single amount from january. They told me that we are charging Hiden charges which is not shown in your statement when i asked they were not able to reply from that day i have spoken to yr mumbai person for 2 to 3 times but still my matter is pending at that time also i was ready to my dues but Bank never replied. As they never tried to shortout my Problem i stoped payment (only because they told me that you have never paid single amount)
Now they want me to pay dues. I am ready to pay my original dues.
please reply as early as possible. please inform your Rajkot Branch to do needful thing and inform them that you have received my complain.
Regards,
Bhavik
0 comments