Credit Card
Heavy charges even after paying the dues on time

Sir my crdit card number is 4339 4870 9681 5280 i had taken a loan amt for 59000/- in the barclays bank after eithth month i preclosed the lone for 15064.17 the amt reflected in april statemt after that there is no due. But some amt of 12099/- is showing as due the bank i frequently asking the bank what is the amt no body in the bank answering properly one ms suruchi told on 12 07 2009 the the preclosure was not received by the bank after verifing the previous statement i found the preclosure amt is credited in the month of april in the night again contatced the bank one mr amit kumr answered that the 12099/- is late payment charges, meanwhile the persons fron collection department people contacted me over cell number and tourcherd me they never listen that what i am telling just pay 600/- rs a min amt due the bank has given a customer care number 6000 4444 and one toll free number no body is lifting after hevy shouting one persong given the correct costmenr care number kindly take necessry action and arrange to send me the statement for 12 monts without 2 any charges

the matter most urgent

thanks

parthasarathy sethumadhavarao