Consumer Forum,
Dear Sir/Mam,
I was cheated by Action India Private Limited. They have called me 'n' number of times for past one month to avail there breakdown service. Finally i asked them to send there sales person at my place on 7th February and specifically mentioned that i have a meeting in the morning and they should send him not before 3pm in the evening. They send a guy at 11am at my place when my father was there at home unaware of his coming. He tried calling me but due to the meeting i wasnt ble to pick his call. My father asked him about the what i have ordered from the breakdown service providers. He made use of a well orchestrated drama by calling his office and asking about my order with cross road, then he cheated by saying i have asked two vehicles for the break down service which was actualter alot of ly for one and that to for my bike. They charged my father addtional sum for the car to without any sort of commitment to it. When i arrived back and things came to my notice I immediately called them to refund money for one vehicle which after alot of there misbehavior was informed me that they will not refund the money at any cost. When i asked them again for it and said that i will complaint about this to consumer Forum for it then an employee of there named Heena said Best of luck do whatever you want we will not refund your money at any cost for the same.
Everybody is really rude when it comes to refund of money for which i have the bill and papers to which they have provided not even in the morning.
I feel cheated. They have done such a fraud with me that i will spend more then i have given to them to talk in legal terms and make them aware about the consumer rights.
Kindly help me with the same please.
Thank you
Mayank
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