Beware of Dakshin Honda!
When I took the delivery of my car after the bodywork, there was no spare
tire in the trunk. When I asked for it, Syed, a CR representative
blatantly told me that there was no spare tyre in the trunk
when I gave it for repair. I asked for proof. I sensed something fishy
and started video recording using my cellphone and started asking probing questions, then Syed and the mechanic came down, gave me a silly
excuse (The number "I thought was X67Y, not X76Y" is the explanation
given. Funny, I have all this caught in video, I have uploaded it on
youtube, under the title "Dakshin Honda trying to
steal the spare tyre by cheating customer".)
http://in.youtube.com/watch? v=n5AX9jQtMqg
Dakshin was not trying to give back my tyre until I started recording
the proceedings. You may also visit a detailed review of Dakshin I have written on mouthshut at - http://www.mouthshut.com/review/Dakshin_Honda_-_Bangalore-144573-1.html
Through out the whole experience, I never received a call from Dakshin
Honda. Everytime, I had to call up to follow up.
In Summary,
1. Dakshin Honda charges exorbitant labor charges. Insurance may not pay all the labor charges Dakshin Charges, you have to cough up from your pocket.
(I had to pay 30K from my pocket for 90K work).
I have attached their estimation sheet on mouthshut review.
2. Be careful about parts and labor costs mentioned in the initial
estimate. It appears that when they realized that they are not going to get money from Insurance for Labor charges as quoted, Labor charges went down and parts charges went up.
3. Dakshin Honda never calls you to update about your car status. Even
after it is ready for delivery. You need to call up to find it out.
4. Everyone I met at the waiting lobby at the service counters had
complaints about no one attending them.
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