I had obtained a free warrant return ticket from secunderabad to kolhapur and back. while i was to return from kolhapur the ticket (PNR No 8520547377) somehow got misplaced. I apprised the chief reservation supervisor at kolhapur railway station on 28 Apr 09, date of journey being 01 May 09. The reservation was confirmed in Haripriya Express, AC2 for berth Nos 42, 44, 46. I also produced my identity card to assure that it was my name. At first, the supervisor, Mr Padale advised me to give an application requesting for a duplicate ticket. when i submitted the application i was informed that a duplicate ticket cannot be issued against a free warrant ticket. I requested the chief ticket supervisor to give the same in writing which he again refused. On persuation he endorsed " duplicate ticket cannot be issued on prebought ticket", on the application and returned it to me. the chief reservation supervisor failed to provide me a duplicate ticket for travelling. i was travelling with my wife and five year old son, therefore it was not possible to travel without resevation. As a interim measure, i purchased tatkal sleeper class ticket bearing pnr No. 845-2639097 for Rs 1308/- and boarded the train. The ticket examiner on train informed me that as per rule i should have been provided a duplicate ticket at 25% charge of the total AC2 fare. But since the same was not done he charged me full fare of AC2 Rs 3728/- and took the balance amount after deducting the sleeper class ticket fare i.e Rs 2420/-. My complaints are :-
1. being a first class gazzetted offr i had to face lot of embarrasment at the hands of supervisors and examiner leave besides the inconvenience caused,
2. railways have been benefitted both ways. i.e.by being credited fullfare amount against free warrant as also by charging the same to me.
3. there must be a provision for providing duplicate tickets against loss of free warrant tickets
4. the amount charged to me should be refunded after deducting 25 % of charges
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