I had purchased Dish TV connection in Big Bazaar Scheme on 27/01 at Raipur. At the time of taking connection the Dish TV people have confirmed that the connection can be installed at Nagpur without any problem even though it has been purchased in Raipur. After a long follow up the connection was installed. During the first renewal of monthly payment I called there toll free number but I was told that the connection is not in my name but it is in the name of Mr. Singh of Raipur. The man on the call centre informed me to send a mail to customer care of Dish TV for change in the name which I did on 23/03. After an long correspondence on E-mail I received a mail from customer care that the name has been changed vide there E-mail dt.01/04. I faced problem in certain channels and I rang up there toll free number and to my surprise I was told that the connection is in the name of Mr. Singh of Raipur. It seems that Dish TV people are cheating the customers as they have given false information of change in name whereas they have really not made the change in there system. I had sent them a mail mentioning to refund my initial Rs.1000 350 of first recharge 200 of second recharge the humilation and harrassment they have given to me. They are not replying now so please arrange to take suitable action against them.
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