We had purchased the Electrolux Refrigerator in the year 2007.
The company had not provided any demo of the product nor there has been any post sales service. Now, when we contact them they say that you as customer had to give us request for the demo, company do not send any one for the same. Now we would charge for teh service (Rs. 250/-) per visit.
We had received a call from the Electrolux company (some lady0, asking us the details of the purchase & confirming that they would send someone for the DEMO, but no one came for the same.
Kindly suggest what should be done, as we feel cheated as customer for not receiving the service that was meant for us.
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