Dear sir,
This is informing you that I had been complaint through Consumer Forum regarding my robot model water purifier malfunctioning due to booster pump problem on 12-01 and after M/S Erukaforbes service personnel came to attend the service on 14-01 and they rectified the problem temporarily and they promise us to change the booster pump within two days because it is not working properly (heavy noise too) but there is no feed back so far. regarding this issue I have called their call center so many times but No response so far.
My Customer No: 1004749476 & complaint No : 56790446
Pl. Do Needful.
K.A. Sundaram.
Tel : 09444465970.
You can see my previous complaint below...
Eureka forbes Water Purifier complaints
Eureka forbes Water Purifier
Posted: 01-12 by Alagusundaram Send email
Not providing proper Service
I have filed an complained on 04-01-10 againts the Euroka forbes Robot model water purifier to thier customer care center that the machine is not working and still they saying that they will send the person and again I called the thier call centre they gave me thier Supervisor Mr. Sesha (09840197419) number and he told that engineer will come within 8 hrs, but sofar no person has come to rectified the probrem . is this the service of eureka fobes? so i am really upset and not receiving the water since 04/01/10. please do the needful.
K.A.Sundaram.
Tel : 09444465970
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