Excell General STD Charges
Complaint against STD Charges of Excell (normal) of Calcuttatelephones

Dear Sir / Madam,

I am a general subscriber of Excell Prepaid connection. Today during surfing the Terrif of Excell prepaid, I found that the all call rates are changed alongwith STD rates. Link is given below.

http://calcuttatelephones.com/tariff_excel.shtml

As per this website details all Local and STD rates are Rs.0.90/min. But practically there is no change in STD rates which I found after making a STD call.

Then I enquired about this with Customer Card Dept. of Cellone / Excell and they replied that they have no such information. And when I told them about website details, they just denied to give any reply.

Here I am confused whether the STD call rate is changed or not. If not changed then why Website showing this type of information?

And if rate is changed then why it is not implemented!!!

Please help me with your proper guidelines.

Thanks & Regards