Dear Sir
I was expecting the courier from ICICI Bank which was sent thru Express IT Courier. I am not been told AWB no. All couriers sent thru the EXPRESSIT from ICICI Bank are either delivered very late or not at all delivered to me. I only came to know when they called from different branch and said we are not the delivering branch. I dont know that delivery branch had made attempts to deliver or not. I am sure they didnt turn up even a single time. I have never seen such a non professional and non-sincere courier company in my life. They deliver couriers according to their convenience. They are not at all sincere. I didnt get a single miss you intimation nor I got any SMS from them that one document could not be delivered. Some lady called me from this no 020-32313344 and she didnt spoke properly about the delivering branch, awb no. Then I tried to contact this number more than 10 times, she never lifted the phone. Instead after the call was over becos of no answer, she put down the receiver as if she was not bothered and all at her whims she does anything and she switched off the phone.
Not even a single time they lifted the phone. Becos of these bad/worst behaviour of this, some of my couriers have been returned back to the sender and causing lot of inconvenience becos of there unprofessional attitude.
I regret to say this that non of the courier company is sincere in there work almost now and then i have brought to notice many times about this ones viz Overnite Express - Wrong numbers in SMS, nos get feeded wrongly by non skilled boys. I was assured by Mr Firoz that it will not happen again but still the same SMS having wrong feeded nos gets distributed and list is endless about Professional courier, Express It and many others. I request you to do something to these non professional persons otherwise lot of persons would keep getting affected and waste our time to dig into there shit.
Yours faithfully,
Abbas Poonawala
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