A credit card was sent to me thru Kotak Mahindra Bank. First of all, no one tried to contact me or deliver the stuff to my place. They just kept on updating the fake comments on the status of the shipment & finally they returned it to the bank. My bank had provided them my contact no. but no one bothered to contact me & when I tried to contact them at their customer service no., no one picked the phone. Even their headoffice located in Mumbai didn't pick the phone. Most irresponsible & pathetic courier & customer serice that a person can ever come accross...
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