Dear Sir
I have never seen such a sluggish and in-sincere courier company in my life. I have to receive a courier from KOTAK Bank thru the EXPRESSIT courier service. Either they will deliver very late or not at all deliver. My last courier was handed over to me after 7 days of my struggle. Second time also same problem. It has been six days the courier was sent, not received till now.
They deliver according to their convenience. They are not at all bothered about the urgency in using a courier service instead of ordinary post. My document sender asked me to contact in 3 numbers (040-30584904/30584905/30584899). When I tried to contact those numbers more than 100 times, THEY NEVER LIFTED THE PHONE. SOME TIMES THEY LIFTED AND PUT DOWN THE RECEIVER AND DIDNT RESPOND TO MY CALLS.
Not even a single time they lifted the phone. Even anybody can check those numbers.
Becos of these bad/worst behaviour of this, some of my couriers have been returned back to the sender. Lot of inconvenience becos of them.
I request you to do something to these non-sincere/Lazy persons otherwise lot of persons would be affected.
One Suggestion to KOTAK Mahindra bank: Please dont send our documents thru EXPRESS IT Courier service. It is causing lot of inconvenience for us. Because of this your reputation may come down.
Yours faithfully,
SURYA PRASAD
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