I PURCHASED ONE SANYO WASHING MACHINE FROM EZONE, V3S MALL, DELHI ON 14.06.2009 AS PER ADVERTISEMNT PUBLISHED IN HT (DTD 13.06.09). AS PER SCHEME, 5.5 KG CAPACITY SANYO MACHINE WITH MRP OF Rs.14989.00 WAS TO BE DELIVERED TO CUSTOMER UNDER EXCHANGE FOR THIS CUSTOMER WAS REQUIRED TO PAY AN AMOUNT OF Rs.7990.00.
I PAID THE AMOUNT TO EZONE VIDE RECEIPT NUMBER 2019002687 dtd 14.06.09.HOWEVER SANYO WASHING MACHINE BEING OFFERED WAS ASW-80SRT WHICH IS 5.0 KG MACHINE AND NOT 5.5 KG .MOREOVER PRICE OF THIS 5 KG MACHINE IS ONLY Rs.9190.00 AND AVAILABLE AT THIS PRICE WITHOUT ANY SCHEME.
I FEEL CHEATED SINCE I AM NOT BEING OFFERED RIGHT PRODUCT FROM EZONE AS PUBLISHED IN ADVERTISEMENT.I POSTED MY PROBLEM ON EMAIL TO EZONE ON SAME NIGHT OF 14.06.2009 ASKING FOR MODEL NUMBER UNDER THE OFFER.THEY HAVE AVOIDED GIVING CLEAR INFORMATION OF MODEL NUMBER IN REPLY TO MY EMAILS DESPITE REMINDERS.AS SUCH NO MACHINE HAS BEEN DELIVERED TO ME TILL DATE AND THEY ARE STILL OFFERING 5 KG MACHINE.
IT IS WORTH MENTIONING THAT MACHINE MODEL NUMBER IS NOT PRINTED IN ADVERTISEMENT AND AS SUCH CUSTOMER CAN ONLY CO-RELATE WITH 5.5 KG CAPACITY AND MRP 14989.00. NONE OF THESE IS BEING MATCHED IN MY CASE.
IT IS REQUESTED THAT A SANYO WASHING MACHINE OF 5.5 KG CAPACITY WITH MRP OF 14989.00 IS DELIVERED AGAINST PAYMENT MADE BY ME AS PER SCHEME PUBLISHED.THE FREE GIFT OF Rs.4990 (42 PC.DINNER SET) ALSO TO BE DELIVERED AT THE EARLIEST.
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