Hi,
This is to bring to your notice that I have been cheated by a fitness company i.e. Fitness First India Pvt Ltd (Delhi, CP Branch) which actually made so many false promises at the time of closing the sale but did not deliver at all and ended up in the most pathetic and worst service one can expect from an MNC chain. I became the founder member of the above mentioned Gym as I had gone there once for enquring about their services, and after that their sales executives were after my life to join the club and offered me good amount of lucrative benefits and attractive discounts. Somehow as it was close to my office I made up my mind and was ready to sign up and the deal was closed by Mr Shams, one of their sales executive who acted very sweet and humble at that point of time and took my registration by taking Rs 4450/- as the total fees including the first month membership and admin fees and also took a commitment for 18 months which was part of their plan.
I was told that the gym would be operational from 15th January and I would be able to avail the services after that. Since then and till date there has been no communication about the same either by mail, phone, e-mail or written form. I tried to contact the same executive but he never attended my call and also I called them up on their Landline and I was told that I would get a call and will get the membership card. Also, the same complaint I had registered on their website but their has been no respones till date. I have been duped and cheated fully by this fitness chain which gave me no information about my membership and was only interested in taking the memberships and collecting the money of different members.the same thing has been experienced by my other colleague also. Pls tell me what to do and suggest me the way forward. I seriously don't want to leave them and want to teach them a lesson for totally misguiding customers and doing these kind of misselling and fraud. These kind of organizations are crooks and are only here for short term gains and actually can't manage the things properly. Looking forward for the desired support with a due sense of urgency.
Regards,
Maninder arora
E-mail: [email protected]
Mobile : 9818256256
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