Dear Sir/s
My supplier sent me one parcel for garment samples from China, and attached the proforma Invoice the samples have no commercial value after that The Mumbai Airport Customs Charged some Customs duty on it and GATI asked me at the time of delivery (28/07) for the same without showing me any proof of customs duty paid off. When I asked about the payment proof they take the parcel back and contacted with shipper and shipper also asked for the same. For this purpose they only passed the time 4 days and after 4 days on 31/07 evening they sent the payment proof to the shipper by e-mail and same time shipper paid the customs duty along with their service charges, but after that all payment GATI still not delivered my parcel to me.
Sir/s because of delay in delivery of samples our customer don't want to make any order with us. Please help me in this matter
My e-mail address is [email protected]
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