I am a government employee, I had booked my house hold by GATI Express Cargo from New Delhi to Muzaffarpur. I am totally unknown about his processure for booking my house hold. At the time of booking the company personal told me that my house holds are booked by his company under full insured. if any loos/damage occure the compay will pay. My goods are broken under transit and the company's surveryer had submitted the report to his compy for a loss of Rs. 6000/- approx. but the company is refusing to pay me.
Please any one guide me
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