Gaurav lal
ATM transaction problem & late refund money

To, Dated 29/12

The Manager,

SBI dwarka

Sector-6

New Delhi-

Subject :-Non receipt of cash from your corp bank ATM situated at Mall road Tilak vihar.

Respected Sir,

On 2/12 I operated corporation bank ATM to withdraw an amount of Rs 6000/-

but I am sorry to mention that though the Amt Rs 6020/- was debited from my account by the money never came out of the machine. I tired to contact the corporation bank office at the numbers given at the ATM premises but of no use since no body picked the phone.

This is also to bring to your kind notice that no attendant and security guard was present at that time at Crop Bank mall road Tilak Vihar ATM. I am enclosing herewith photocopy of mini statement of my bank SBI showing the amount debited from my account. Also please find showing transaction of Rs 100/-.

Since few other customer had withdrew money from the same machine. I again tried to withdraw Rs 100/- for the money but the result was same my account was debited by Rs120/- but money did not came out.

I visited Corp bank Mahavir nagar on 3/2 and contact Mr. Rajeshwar and he was told to contact my bank State Bank of India in Dwarka sec 10 . Next day I visited in SBI and I was asked to report the matter in writing which I did with my letter dated 05/12.

But still 27/12 your bank not refund money back in my account. very hardly to say that i m so suffer because of inconvenient of you service.

Keeping in view the above fact. It is humbly requested to kindly refund the amount to my account

Thanking you,

Your Faithfully,

(Gaurav Lal)

SBI A/c no. 30084283191

Card no.6220180438400045

Mob no. 9868769695

Company: Gaurav lal
Country: India

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