Harassment by GE MONEY
by on Jul 06 01:02 PM | Hide replies
I was given a GE Cash Card for my good transaction record with them & the limit was Rs. 10000/- . Subsequently the same was increased to Rs. 75000/- As i was buying a house in Nov. 2005 I withdrew the amount. Subesquently I put the card in locker & was paying up 4 - 5 thousand everymonth inspite of not receiving the statement. I bought this to the notice of their callcentre but to no avail. To get my monthly statement I had to stop paying my monthly dues & only then I received copies of my monthly statement in oct. where the dues were still at 75000/- & the best part was that somebody had withdrawn 10000 on my card inspite of the card beingkept in my safe. When I bought this to the notice of GE Money they told me to reduce 10000/- & pay the balance & close my card. I told them that do not want to close the same. But they didnt agree. So I told them that If they wnt me to close my card then they need to give me a settlement amount with an instalment option for which again they do not agree. I also told them that I will pay them 40000/- in six instalments/ as I have already paid more than 45000/- in the last year. They send me a lawyers notice which was thrown outside my house. for which my lawyer has replied. The best part is that in this entire episode they have not reponded to me even once in writing.
Can anybody please let me know how do I go about solving this entire issue.
Sumeet Bhatia
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