GIFT 360/BENETTON MENS WATCH
Poor Quality of Product

COMPLAINT LETTER

Place: Hyderabad,

Date : 04-03.

To

EDWIN,

Team Leader,

Gift 360,

2/1, Langford road,

BANGALORE - 560027.

Sir,

My name is M. CHETARJEE BABU a member of KOTAK MAHINDHRA CREDIT CARD with Card No: 4166461300569726. In the previous month's (February) credit card statement i

was offered by you with a gift of BENETTON MEN'S WATCH in the gift voucher.

In view of this i ordered the gift to you by debiting an amount of Rs.500/-

(rupee five hundred only) from my credit card. The transaction details are as

follows: KAVIRAJ HOUSE WARES MO BNG IN 07/02 500.00 Direct Marketing

My gift details are as follows:

Order Date : 07/02

Invoice no : 40766

Cart order no: 50901

With respect to the gift what you have sent to me, i was really unsatisfied

with the quality of the product which doesn't worth enough to the amount i have paid to you.

In this regard, i am returning the gift to you and request you to credit my amount back to my

account.

I thought that the gift which you are sending would be a very good one so that i can

gift it to my beloved brother. Unfortunately it wasn't like that. I really felt unhappy. Being

tied up with KOTAK MAHINDHRA BANK you should deliver products with utmost quality.

Thanking you,

Yours Sincerely,

CHETARJEE BABU. M

Note: If possible you can send me the 16GB Transcend Pen Drive for the said amount Rs. 500/-

which also falls below the gift category amount which you have assured me.

Copies:

&&--

1. Copy attached to KOTAK MAHINDHRA BANK.

Company: GIFT 360/BENETTON MENS WATCH
Country: India

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