Gift360
Difference in MRP

I had booked an order through ICICI Bank credit Card for a Sumsung Digital Camera Model S860. MRP of the product mentioned Rs.9990/- and the Offer Price was mentioned Rs. 5555/- for ICICI Card holder. When I receive product by courier, I have noticed that MRP is written as Rs.6990/-. I have made several correspondence with them but no reply.

May I sought for justice.

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2nd mail sent 22/04/09

To

order@gift360.in

Subject

Order No 39521 dated 22/01

Though two months have been passed, I did not receive any reply from you. I am working in a consumer durable company and know very well who to get justice against my grievances. I am once again reminding you that as per MRTP Act, you are not supposed to misled customers on MRP of the product. If, I do not receive any reply from you, please do not compel me act hard.

Waiting for your favorable reply.

Thanks & Regards,

Mrinmoy K. Nandi

9231029705

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1st mail sent on 23/02/09 to :-

To

order@gift360.in

cc

Subject

Order No 39521 dated 22/01

Thanks for sending the item S 860 Samsung digital Camera against my order 39521. It is surprised me after receiving the item. My grievances are as under:

1. As mentioned that MRP of S 860 Samsung Digital Camera is Rs.9990/- and the special offer price is Rs.5555/-, there is huge difference in Offer price and the MRP that was attracted me to purchase through ICICI bank Credit card. After receiving the item I have noticed that actual MRP of the product is Rs 6990/- only. If the real information was given I would not have purchased/ ordered for the same item.

2. Your offer does not mentioned about colours available or your team did not mentioned about the colours available while taking order. The colour shows in offer catalogue is Silver colour only but I have received in Black Colour which I do not like at all.

My queries are:-

# why the MRP is given in offer list Rs.9990/- when actual MRP is Rs.6990/-

# is this the way to mis-lead your ICICI Credit card holder?

# where to go to get justice.

# I am not interested to keep this item as this is not my desired product (Price as well as Colour)

Thanks & Regards,

Mrinmoy K. Nandi

9231029705

Company: Gift360
Country: India

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