No.1 Cheaters of INDIA-GTM TELE SHOPPING, Once with their adds i have purchased SHANI RAKSHA KAWACH (15th of March), they have given 100% money back guarantee if i did not get any satisfaction within 30 days, but i did not get any satisfaction in 30 days so finally i decided to return back to the company and i called to the customer care number on last month 13th of April for return to the company and to take my money back they have replied that they will do very big pooja on my name then i will get good news from any where so they requested me to wait for 17th of April but i did not get any good news or any others so finally i called to customer care again on 18th of April they told that again they will do pooja on my name so this time i will get good news definitely I did not get any satisfaction and finally I have sent a mail to the customer care id, Rakesh called me and told they will give the money back guarantee first you send you parcel immediately so i have sent parcel on 25th of April and i have called to the customer care department no. 9246871871 and when i enquired to them regarding this matter, their reply is they will send money after 10 days of parcel reached to them and again i called to them they have given one number 9246533533 to know more, and when i called to the customer care they are simply telling that you can call to customer care number once they will give the information regarding this, and i called 5 times but response is nil so finally i have sent a mail to the customer care id they have given reply is below and i have sent a mail to them with their requirements but still i did not get any reply from the company,
And earlier this type of issue has happened same to my colleague, he has ordered one item and it has been reached sucessfully to him but it has damaged, when call to customer care they requested to sent back to the following address and he has not yet received the good piece when ever he called to customer care people they will simply telling that your parcel is not reached to them so finally he left that...
Here in My case i also thinking that when they get the parcel whey will hide this parcel, and when ever the customer called to the customer care they simply tell that your parcel is not reached us, as soon as reached we will send the money back thank you and they disconnect the phone, and like this they are always disconnecting my call and i have sent so many mail but they are not ready to pay the money back to me
And I request to the concern department You should have to take serious action and cancel their Firm Registration and take them into Customer of Police and do necessary enquiry and finally they should be punished, and my money back should i have get immediately to my address
AND in all ELECTORNIC MEDIA they are giving advertisement to attract to the public because so many popular channels are there on their GOODWILL the public is being cheated with this type of GTMTELE SHOPPING CHEATERS so i request you to ALL ELECTRONIC MEDIA PLEASE STOP TAKING ADVT from this type of cheaters and take good Advt which is helpful to the public
Thanking you for your understand
K.HARI
BDL-256/3, BHEL,
R.C.PURAM,
HYDERABAD.-502032
CELL: 9705005000
COMPANY ADDRESS
GTM Teleshopping PVT. LTD
P.O.BOX NO.144. INDORE (MP)-452001
CELL: 9246871871, 9246300300, 9246533533
COPY TO
ALL INDIA PRESS (ELECTRONIC MEDIA & PRINT MEDIA)
ALL ANDHRA PRADESH PRESS (ELECTRONIC MEDIA & PRINT MEDIA)
From: gtm customercare [mailto: [email protected]]
Sent: Saturday, May 07 6:25 AM
To: [email protected]
Subject: information from customercare
Dear Customer,
we got your mail, but you did not mention your contact no.which you had given us
at the time of placing order. and we enquired about your sending product but still
it did not come in company.
kindly call on customercare no. for more information :- 9229 364 364.
thanks & regards
SANTOSH KUMRE
ASC DEPT.
GTM TELESHOPPING
PVT LTD.
INDORE.
&&&- Forwarded message &&&-
From: katighar hari
Date: Wed, May 11 at 8:55 AM
Subject: DELAY IN CASH BACK
To: gtm customercare, [email protected]
THIS IS HARI (9705005000) AND I HAVE ALREADY SENT A SHANI RAKSHA KAWACH PARCEL FROM BHARATHI NAGAR POST OFFICE ON 25 APRIL AND ALREADY 16 DAYS OVER BUT STILL I DID NOT GET ANY REPLY FROM YOU SO KINDLY CHECK AND LET ME KNOW WHEN YOU ARE GOING SEND ME MONEY BACK I NEED MY MONEY URGENT
WAITING FOR YOUR REPLY
Regards
K.HARI
9705005000
BHEL, BDL-256/3,
R.C.PURAM
HYDERABAD
502032
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