Dear Sir,
It is my practice to pay the Bills in Advance which can be varified at
your end. Except for bill dated 03.02.2010 (Billing period 21.11.2009
to 20.01.2010) which was partly paid (neraly 75 % of Bill amount was
lying credit in my account) and unpoaid amount was only Rs 148 for which
GGCL has charged more than 34% interest on a monthly basis!
By this incidence I have observed that GGCL has no value of Customer's
loyalty, Interest / penuly is applicable for the customer who are
regularly paing late not customer like me. In last 7 years you can check
that I have paid in advance in lump-sum amount. In the bill stated above
due to over sight I have not paid for that you have charged 34% more as
interest.
Pl revert the charges debited to account I you have value of laoyalty of
customer who is regularly paying in advance since last 7 years.
Kaushik Maheta
The Email Id displayed on web site is not correct and on personal contact they are replying that emaid is on web site
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