DEAR SIR,
I HAD PURCHASED A WASHING MACHINE ON 03/08/06 (HAIER, MODEL NO- HA600T) AND HAD TAKEN EXTENDED WARRENTY AND AMC ON 02/08/08 FOR 5 YEARS (FORM NO- 001960, CHARGES RS 3479/-). RECENTLY @ 1ST WEEK OF JULY-09, IT HAD A PROBLEM OF WATER LEAKING AND DRUM NOT SPINNING. AFTER SEVERAL REQUEST TO HAIER SERVICE CENTRE (COMPLAIN NUMBERS 10000153775 AND 10000167740), ONE TECHNICIAN VISITED AND SAID SOME PARTS REQUIRED TO BE RENEWED AND HE WILL GET IT FIXED WITHIN 2 DAYS. I HAD ALWAYS BEEN COMMUNICATING THROUGH THE TOLL FREE NUMBER - 18601003333. TILL TODAY EVEN AFTER SEVERAL REQUESTS NO ONE HAD VISITED OUR APARTMENT TO REPAIR THIS MACHINE. IF YOU KINDLY LOOK INTO THIS MATTER AND TAKE NECESSARY STEPS, I SHALL BE HIGHLY OBLIGED
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