HARYANA ROADWAYS
Deficiency of service

Complaint against conductor on duty for bus on route “Katra-Jammu-Delhi” – 26 Aug (Bus Reg. no. HR 55D 5101)

With a heavy heart, I am writing a compliant against the Conductor on duty of the above said bus.

He had shown a discourteous behavior and didn’t allow me to open the window-pane despite a humid weather and at one time, somewhere, near Kathua (J&K) he himself shut it off.

I even protested on this act and challenged him that no one can sit without a fan in this humid weather and since the bus is an ordinary bus, you are depriving me of some fresh air but of no use.

I started coughing because of suffocation but soon got relieved as some passengers were always there enroute to enter/exit the bus.

I take it as a deficiency of service provided by Haryana Roadways and leave it up to you to take appropriate action.

Regards

Kailash