This complaint is against HDFC Bank. I am a holder of HDFC Credit Card, Card number - 4346 7710 0961 9900.The card was taken for a settlement and the settlement amount was Rs 27552 (to be paid in 8 installments of Rs 3444.00), starting 23.07.08 till 07.02.08. The same was provided to me in written by the bank in the settlemnt letter at the time of starting the instalments. As i have made all the payments, now bank is not providing me with the NOC for the same and also telling me that as per the policy i have not made any payment in August and December. But for August - i had made 2 payments in the month of July - 1 by Cheque and 2nd payment thru ATM transfer as there employee Aditi and Archana (Rajouri Garden office) told me to make the payment in advance to that there is no issue with the settlement and for the month of December -the bank employee is saying that i had transferred the money on 30th Nov. Only 1 payment was made by Cheque and all others thru ATM transfer, so that the due date is not missed out. So all the 8 installment has been made and the bank staff is telling me that there is a outstanding of Rs 15000 against this account. From my end I have made all the payments even before the due date agreed. Please look into this as HDFC bank is harrasing me for this issue and not providing the NOC.
0 comments