It is the first time that i've had to deal with the HDFC bank because unfortunately my company has corporate tie up with the bank. My first salary came as a draft which had to be deposited in one of the branches. I called the customer to know my account number which was required to submit the draft. The inefficient and careless lady gave me the wrong account number despite my reconfirming the figures with her twice. Naturally the draft did not get encashed. The so called tellers did not even check the details i had written and gave me the receipt.
1.Till now i have not received even one single call from the branch/bank about the stautus of the draft or its return.
2.The branch coordinator (Prakash) of Bhikaji Cama Place branch had the odesity to tell me that they receive so many drafts and its not their responsibility to check the details.
3.5 days after the draft was deposited i contacted the so called 'Customer Care' and a teamleader named Preeti said its not our responsibility, go to your home branch
I don't know where my draft is, i've been running from pillar to post but of no use. I feel extremely cheated. Please Help!!!
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