I am an existing customer of HDFC bank and my salary is been credited in HDFC bank. Based on my salary account, i was offered a credit card by HDFC bank and the representative came to complete the formalities. Later after few weeks I received a message from HDFC mentioned that the card has been dispatched on 21/09/08. I kept waiting for the card and on 3rd October i called HDFC helpline to confirm the status and it was told to me that the card has been received and the same has also been activated by calling the HDFC Helpine. Moreover, two transactions has also taken place on 27th September. I went to the Branch at sector-62 noida and filled a charge dispute form along with the letter on 3rd Oct and it was confirmed to me that the same will be faxed to the credit card division. But, till 7th Oct the credit card division has not received any fax due to which my issue is still pending. Vasudha Goel the Branch Manager is not taking any interest to resolve the issue.
I have never received the credit card and I have never authorised any transaction. I think the Bank is trying to earn money by using such unprofessional means.
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