I was having a credit card account with HDFC.
Due to some urgent reasons I went to UK for a year. I asked my HDFC, card support people, to let me know my balance urgently, but as I was not aware of my last transaction they didn't check my balance.
After coming from there, I got few calls from collection; I made some payment as per the agreement.
After a year I come to know that I am in the defaulters list in CIBIL, and the payment I made was for settlement, not for closing the account.
I made payments again and got a NOC from bank in 20 days, and forwarded my request for delisting my name from CIBIL. It is almost 2 months over and they don’t have any answer for the TOT (Total Turnaround Time) on my request and also they dont reply on mails as well.
0 comments