To,
The Manager
Credit Card Division
HDFC Bank
Credit Card No.5176521007074232
This may kindly be noted that it was fixed by your esteemed bank that I should repay the drawn credit by Rs.1650/= per month where as I normally paid @ Rs.1800/= per month. It is also fact that in some months I repaid @ Rs.1000/= instead of Rs.1800/=.
In the mean time I received a phone call from your credit card division that I should repay @ Rs.1650/= where as I repaid @ Rs.1800/=.
Instead I received your credit card statement that I have to repay Rs.4132 instantly in which ‘Late Fee’ etc. have been leaved. The copy of your statement is being sent here with. Now my plea is when one of your customer is repaying the credit properly at that why does your concerned department misleads and after being misguided you charge penalties.
So, kindly remove all those unwanted charges and send me proper payment advice.
Yours truly,
Shree Kant Pandey
9935406690
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