When i bought this laptop it said that hp recommends vista home premium... but i am surprised to find that this one has basic version. ACCORDING TO THE ADDS IT SAID HP GIVES VISTA HOME PREMIUM. it also says that it includes tv tuner card... but i dont find it in my system. According to the advertisements in newspapers and stores, it specified that HP "recommends Windows home vista premium" and the entertainment notebooks have integrated TV tuner card, even the sticker on my laptop says so, that is why I bought a Rs.47, 000/- worth high end one, but it has no Windows vista premium, and no Tv tuner card.
Now, when I contact HP customer care they say that I should go to the retailer which is Reliance Digital to get it solved. Reliance says I should talk to HP because they dont deal in such issues. HP then provided me the indian support team, which never replied to my emails or telephones. Its been 2 months I bought the notebook, and as soon I opened the sealed pack and turned on the pc for 1st time I reased I have been cheated.
As I am not able to deal the problem and solve it with HP, I would request you to kindly help me resolve the issue or suggest some solution, because I do not have the financial condition to upgrade this brand new notebook.
Model No: Hp Pavilion 1211tu
S/L No: CND9101T1Y
Pin No.: CND9101T1Y
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