Dear Sir,
Below is my complaint to HHH but there was no response to it.
Even theirs people at shop try to give rosy pitcure to the customers through false statements and we get trapped by believing them and their documents says something else.
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To The manager,
Highland Holiday Homes Pvt. Ltd.
I regret to inform you as per informed by your people regarding the rules for the membership the following points so far are false and in valid. The matter is of a cheat.
It was an ignorance on our side to believe your executive at least for the following statements that were communicated to us during our visit to yours shop in Nirmal Lifestyle in Mulund on 8th Oct 09 :
1) Regarding the payment the your people informed that the charges of the membership will be charges in 9 EMI and that they will inform the Standard Charted Bank regarding the same. On enquiry with the bank it was found that the complete charges of Rs. 35000 are charged to me and that there was request from the Mechant side for the EMI.
This is a matter of complete cheat and fraud.
2) It was also informed that the minimum of 4 and a maximum of 8 people can visit the resorts as per booking confirmation prior and that only the utility charges will have to be paid. But as per the membership terms and conditions the for members above 4 nos there are Guest Charges. I was surprised to see this, as there were no intimation at all during the explanation by your people at all.
I have been requesting through your Mumbai Khar office, the first time your person informed that they cannot place request for EMI to the BANK as they do not tie up with Standard Chartered. This is ridiculous, as they could have informed me immediately that EMI through Standard Chartered is not possible and that if that is opted for then there will be additional interest rate and service tax. In fact they later informed me that the interest rates will be re-imbursed to me and against which I informed that I don’t want to get into any hassles later-on, so I opted to better cancel the membership because of above 2 reasons. But your people did not bother to listen at all and informed that the membership cannot be cancelled.
I want you to void the payment and cancel the membership immediately as I have already received my statement which has billed me Rs. 35000/- which Iam not in a position to pay.
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Dear Friends pl. do not entertain such peoples as they only eye at yours hard-earned money and not yours interest.
Only hoping my matter is resolved soon
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