Hindustan Petroleum Gas
Treatment of Consumers

I am having gas connection with Hindustan Petroleum. I live in Thiruvanmiyur, Chennai.

I am so upset of seeing the attitude towards the customer in Thiruvanmiyur Branch, Chennai. The Dealer Name is Jayalakshmi. Whenever I go they wont talk to the customer politely. They are not giving proper information about anything. If I ask for that they are answering me back by saying it is not our headache. They are using rubbish words to the customer. My opinion is, its there duty to answer our Questions. Rather they are saying you are not the only customer to us... answering your questions. Actually I asked what are the documents I need to submit to book the cylinder. Its there responsibility to explain us. Rather they were saying that why cant we ask them.

Please look into this matter and take some action.