Hindustan Petrolium/LPG cylinder-domestic
Non delivery of gas cylinders

Sir,

Myself and my neighbour Sri. Prasad Jacob booked for gas cylinders of HP gas over the idea phone no. on 11.2.09 on our consumer No.s as given below-

P M Varghese--604542

Prasad Jacob&600039

Our gas agency is Prakashini Gas Agency, Karthikapally, Alappuzha Dist., Kerala-690516

On enquiries with the agency it was informed that the bills were prepared on 17.02.09 and the same were cancelled. And till today delivery of the cylinders have not been made. For the past one month, I am frequently going to the agency and enquring about the delivery of cylinders but the agency is insisting us to make fresh booking.

Also the free booking facility for the customers from the agency is not being allowed by the agent.

I requst your good self to look into the matter and take immediate action for early delivery of cylinders as about seven weeks passed since the booking.