Hindustan petrolium / LPG
Transporting charge and delay of supply

I am from thrissur.

due to wrong working our agency suspemded by the hindustan petrolium corporation and civilsupplies authorities and my connection changed from Trichur gas agency, West fort, thrissur to Vishnu gas agency, Pudukad. At that time HP Officers and District collector anounced in papers there is no need to pay transporting charges which coustomers shifted from trichur gas agency to vishnu gas agency and anounced we will appoint or arrange a new agency. Now Vishnu gas agency started charging transporting charge from us and we have to pay additional Rs. 20 for a cylinder due to HP and also taking more than one Month for refilling on your bill there is a sentence " We pledge to provide refill within 24 hours"