This is regarding the non delivery of gas cylinder refill.
I would like to inform you that i have LPG connection with Fuels India, no.19 thiruveedian street, gopalapuram, chennai-400086.I have booked a gas cylinder for refilling on 3.11.2008 .The Fuels India intimated me the refill will be delivered after 5 days (89.11.2008). For the last four days from 11.11.2008 I have contacted the distributor for the non delivery of refill gas to my residence. Everyday the distributor is telling the refill gas cylinder was already given to the delivery boy on 10.11.2008.But still the sais refill gas cylinder has not reached my residence. It is of my opinion that the delivery boy has done some mischeif. Daily I used to go in person to the Fuels India dealers place in person regardinf this non delivery of the cylinder but there was no proper response from their end. Like me many of the customers are suffering like this. Even by shouting at them there is no proper response to the customers. I request you to kindly look into this issue seriously becoz each time when me and other customers book for a refill gas the same delay and mischeif is happening. This is a evry month problem to me and others. So request you to take the immediate action at the earliest and solve the customers problem.
If this problem still pertains to exists we customers combindely has to file a case in consumer court for customer dissatisfaction. The customer service is very very poor with this dealer.
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