To,
Mr. Anil Dighe,
Vice President,
Zonal Head
Western Zonal Office,
3rd Floor, RNA Corporate Park,
Near Chetna College,
B/H Collector's Office,
Kalanagar, Bandra (East),
Mumbai 400 051
Dear Sir,
This is Architect Nilesh Rahate from Crompton Greaves LTD, Mumbai. I am writing mail to you because my experience with your bank.
My Brother Sunil Rahate, Architect, Brihan Mumbai Mahanagarpalika. He has applied for home loan amount up 13.60 lakh 45days before. This all started sometime from August end. I booked a flat in an apartment in Thane, Ghodbunder Road. and we contacted Mr. Krishna Jadhav (9867297285) yours sales Executive. Ref from from my Company Crompton Greaves LTD, Mumbai. & recommended by My AGM-Technology. After that we have submitted all the document & Cheque. I didn’t hesitate in giving the cheque since Mr. Krishana had already confirmed me about my eligibility. Mr. Krishana took all these and went back. The verification process started and I waited for long time thinking that everything is going on well. He had promised 7 days for Pre sanction letter. After that I have made follow up with Mr. Krishana & Mr. Surendra (98927-79752). Daily he has promised, I will give u sanction letter by evening. He told u open your account in Axis bank for ECS. That’s why we opened account in Axis bank. Every thing we did from last 60 days. Finally we have not received sanction letter from Manpada, Thane (west) Branch. If your executive knows every thing then why they are not disclosing hidden things. When we try to contact ur branager.your Branch Managers are so rude. Finally we wasted 60 days for follow-up. & Bad experience.
I thought we have our salary account in axis bank. That’s why we applied. I think that is our wrong decision. That bad experience hurts people and transfers one place to other place in CG. If you are serious about your Bank & customer please look into the matter.
Sir, as you see, this is a horrible experience. I was told that a panel from CG has evaluated AXIS Bank as the best bank. I don’t know how. At least, I would never say that. You can see that they have given false information on the eligibility, collected the documents.
Name: Sunil Rahate,
Architect,
BMC, Mumbai
Regards,
Nilesh Rahate,
Architect & Industrial Designer,
Industrial Design Centre,
CG Global R&D Centre,
Crompton Greaves Ltd.,
Kanjurmarg (East), Mumbai 400 042
India.
022-67558856 (8856)
91-99870-74865
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