Hello,
I took a home loan from Citifinancial, Delhi in Nov for 11.8 lacs. We had a detailed meeting with officer of Citifinancial (Mr. Aman & their seniors officer) along with my wife as she was co-applicant & they checked up our credentials before issuing us the loan.
During the meet, I requested them to disburse my loan on fixed rate of Interest and they informed that the interest rate for fixed is higger as compared to floating. I confirmed to them that I would go for Fixed rate inspite of higher rate of interest. They confirmed that to be 11.02 %.
As this was my first experience of loan, I never cross check with them and they handedover us the amortization schedule whereas they mentioned 11.02 % as rate of interest and they mentioned it as
"effective". We never checked up with them as we were assured that it would be on fixed rate of interest.
They came back to me in November 07 again saying that their rate of interest has been increased and they will be charging 14854 instead 13537 whereas I had opted for Fixed rate of interest, so there shouldn't have been any changes.
When I tried to reach their officer and customer care, no body was ready to take up this issue and Infact we had received a very bad behaviour from the officer.
I need the help from you to solve the problem as it is getting very difficult for me to take the burden of another Rs.1300 and also I am worried about further increase which can happen any time.
Request to look into the matter seriously and immediately.
Thanks & regards
Gaurav Mittal
91 9003017735
Presently at Chennai
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