One of our customers Mr. Prasad has raised a concern regarding non receipt of DVD’s in his order of Topper - Exam Special DVDs for Class 10th on his blog posted on 5th October.
The laminated DVD set as received from the supplier was shipped to him. Also, we have taken due measures to avoid such instances going forward. The new set of DVD’s is being shipped today through First Flight courier vide Air waybill Number # ZD5688883 and shall be delivered to him in two - three working days. Mr. Prasad has been informed on the same.
This incidence is a stray aberration to the quality standard we strive to achieve for our valued customers.
With Regards,
Sourabh Shrivastava
Customer Services - HomeShop18
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