Dr SRINIVASA
MEDICAL OFFICER
PRIMARY HEALTH CENTRE
TATTHUR[VILLAGE]
TATTHUR[POST]
SORAB[TQ]
SHIMOGA[DIST]
KARNATAKA[STATE] PH:09845671617/09731656562/08184293399
IRRESPONSIBLE IMPROPER SERVICE BY
TTK HEALTHCARE SERVICES PVT.LTD,
BANGALORE BRANCH.NOT SENDING
TTK HEALTH CARE CARD TILL TODAY
INSPITE OF REPEATED ENQUIRY .
REPEATED REQUEST GIVING COMPLETE
POLICY DETAILS AT CUSTOMER CARE OF I AM FRUSTATED TO INFORM YOU THAT TTK HEATHCARE BANGALORE BRANCH HAS NOT SENT TTK HEALTHCARE CARD TILL TODAY .
I HAVE MENTIONED MY POLICY NO.670600/34/08/11/00000021.
I AM A MEDICAL OFFICER AND DOCTOR BY PROFESSION.
I HAD VERY GOOD OPINION REGARDING THE SERVICE OF TTK HEALTH
CARE.SO I PURCHASED HEALTH INSURANCE POLICY AT NEW INDIA
ASSURANCE COMAPANY, SHIMOGA[BRANCH] .
I HAVE MADE SEVERAL REQUEST OVER PHONE TO TTK
HEALTHCARE SERVICES BANGALORE BRANCH.EVERYTIME THE ANSWER
IS THE CARD WILL BE ISSUED WITHIN 15 DAYS.EVERYTIME I WAIT FOR THE
SAME BUT DONT GET THE CARDS.INSPITE OF THE FACT THAT WAITING PERIOD OF 3 MONTH IS OVER ALREADY SEVERAL MONTHS.NOW I AM DUE FOR MY NEXT YEAR PREMIUM.
I HAVE REQUESTED REPEATEDLY NEW INDIAN ASSURANCE COMPANY FOR NON RECEIPT OF TTK HEALTHCARE CARD.THEY ALSO ASSURED
THAT THE CARD WILL BE SENT WITHIN 15 DAYS AFTER A WAITING PERIOD OF 3 MONTH.
FOR YOUR KIND INFORMATION I AM AN OLD CUSTUMER OF TTK HEALTHCARE WITH MY OLD POLICY NO.670600/48/06/20/70000476.WITH CARD NO: BLR-NI-0000-HO-14561-A/BLR-NI-0000-HO-14561-B/BLR-NI-0000-HO-14561-C/BLR-NI-0000-HO-14561-D.
MY ABOVE POLICY WAS LAPSED DUE TO LACK OF REMINDER FROM
TTK HEALTHCARE PVT. LTDOR THRO NEW INDIA ASSURANCE COMPANY PVT.LTD
CAUSING LOT OF INCONVENIENCE/DISCOMFORT/STRESS AND UNNESSARILY LEADING MY FAMILY TO UNDERGO COMPULSARY MEDICAL EXAMINATION INSPITE OF THE FACT THAT WE DONT SUFFER FROM ANY DISEASE.THEREBY UNNCESSARY INVESTIGATIONS CAUSING FINANCIAL PROBLEM TO THE FAMILY.
NOW ONCE AGAIN WE ARE FACING SAME PROBLEM.WE DONT HAVE TTK HEALTHCARE CARDS AND NO RESPONSE FROM TTK HAELTHCARE TO DELIVER TTK HEALTHCARE CARD.
I STAY IN A REMOTE RURAL VILLAGE WITH A SERVICE MOTIVATION.
I WAS INFACT "GIVING GOOD HEALTH-EDUCATION" "IMPORTANCE OF HEALTH INSURANCE" "TTK HEALTHCARE AS THE BEST COMPANY TO GIVE EXELLENT SERVICES".
I WAS ALSO PLANNING TO COVER THE WHOLE COMMUNITY WITH THE HELP OF SELF HELP GROUPS TO TAKE TTK HEALTHCARE POLICY.
BUT SAD TO SAY THE COMPANY IS SO MUCH IRRESPONSIBLE
TOWARDS THE CUSTOMERS.YOUR COMPANY MAY BE INTERESTED ONLY FOR CORPORATE PEOPLES.
I AM FURTHER SAD TO SAY WHAT WILL BE THE FATE OF AN ILLETERATE VILLAGE FOLKS IF THEY PURCAHSE ANY HEALTH INSURANCE POLICY FROM YOU.
YOU KNOW THE FACT THAT MAJORITY OF INDIAN POPU;ATION
RESIDE IN RURAL PLACES.THEY ARE THE POTENTIAL CUSTOMERS.
I HERBY FINALLY HUMBLY REQUEST YOU TO SAY THE LAST AND CLEAR VERDICT THAT "TTK HEALTHCARE IS NOT FOR RURAL CUSTOMERS"."NOT FOR ILLETARATES" "NOT FOR POOR" "NEVER FOR REMOTE RURAL VILLAGES"
I HOPE YOU ANSWER FOR MY MAIL.IF NOT ANSWERED MEANS YOU ARE CLEAR.YOU KNOW YOUR BUSSINESS POLICY.YOU DONT NEED ANYMORE BUSSINESS FROM PEOPLE LIKE US.
IF TTK HEALTHCARE PVT LTD CAN UNDERSTAND THE AGONY OF REMOTE RURAL CUSTOMERS.
THANKING YOU
DATE:05/03 YOUR'S SINCERLY
PLACE: TATTHUR SRINIVASA
[Dr SRINIVASA}
TTK HEATHCARE SERVICES BANG
POLICY NO.670600/34/08/11/00000021
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