I bought a NeelKamal cupboard from HOUSEFULL for Rs4599, paid Rs250 in delivery charges on the 27th of July.
They delivered a cupboard which cannot be locked as it was delivered without a key..
After a long series of telephone calls, (28 calls to be precise) over a period of 3 months there was no response. Ten days back when i threatened a police complaint they sent someone and removed the lock of the cupboard promising to install it back with a key the very next day. There has been no action from their part since then. I am left with a useless cupboard with a hole and 5000 rupees down the drain.
AND THEY GIVE BILLS WHICH RUB OFF ON THEIR OWN AFTER 3 MONTHS..SO THERE IS NO PROOF OF PURCHASE!!! I want to buy a new cupboard since I need one urgently to keep important documents in my office.
BUT I WANT MY MONEY BACK WHICH I WAS CHEATED OUT OF.
I have talked to every customer care personnel, all of them reel ofF the same set of lies..and subsequently refuse to remember me or my complaint every time I call.
I want to be recompensed for the mental stress and trauma they have continuosly and consciously put me through for the last three months.
And I want my money back.
THEY ARE CLEARLY OUT TO MAKE A QUICK BUCK USING EVERY CONCIEVABLE TRICK!!
CAN YOU GIVE JUSTICE? CAN ZOU STOP THEM???
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