Dear Sir,
I am a Senior Research Fellow of Botanical Survey of India, Ministry of Environment and Forests, Govt. of India and presently need a new Gas connection for domestic use. For this purpose today I visited 'Deep Shikha Enterprises, Manorama Apatment, Nityananda Nagar, Andul Road, Shop no. 3, Howrah - 711 109' for query. But the manager refused to tell anything except the total price (Rs. 5000/-) for the new connection. I asked many times the price of oven and cylinder separately but he shouted on me in front of many other customers. Again I politely told that as a customer I have the right to know something about the product, but he replied that only after purchase I can know anything about it. He more or less forced me to get out off the shop. Many other customers are also suffering with the worst service and behavior of that Gas agency. The attitude of the manager is very bad with the customer and he thinks that he is doing a great mercy to his customer by supplying the gas.
I hope, some action will be taken against the Manager/Agency to help the local customers of HP Gas.
Thanking you.
Yours faithfully,
Avishek Bhattachatjee
C/O Hiralal Guria,
90 south Buxarah 1st Bye lane,
P.O. Daneshseikh Lane,
Howrah - 711 109.
(mobile: 9433171449)
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