Hello Sir/Madam,
My name is Ankushrao Ramchandra Gote. Residing At Wadala (E) Mumbai. We are facing problem in getting the HP GAS cylinder on time. Whenever we go to book the cylinder, they will act like entering something in their database, but actually They are not taking any interest to book the order for refilling the cylinder. As a result we are not getting the cylinder even after 2 weeks of booking. Only if we go twice, thrice, they will take booking. And, finally they will deliver the cylinder after waiting for 2-3 weeks. Also, the way they are responding to customers is not at all professional.By doing so, I suspect that their intention is of making some extra money by deliberately delaying the delivery, and then black marketing the cylinders. if so, it would certainly malign the brand name HP. In this regard I am giving one example that this month I had booked refilling order on 10/10.on phone. But they only pretended to book the order. On 16th, 20th, 21st of October I enquired again but to no success. Only verbal promises were made to deliver the cylinder on each day. till date (22/10 6.30pm) I haven’t received my delivery. Please take immediate action as many people are facing this issue here. I am providing my HP GAS account number and address of the agency:
Account number: 605378
Address of HP gas dealer: DOSHI Brothers.
249, Fatima mansion, Station Road,
Wadala, Mumbai-400031.
Tel: 022-24128096/ 24175596.
If such unprofessional behaviour persists on the part of HP Gas, I would have to take this matter to
International Consumer Rights Protection Council (ICRPC).
Please do the needful on urgent basis. You can contact me in the email id provided: [email protected]
Tel : 9869508014.
Thanks and Regards,
A R Gote.
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