I am trying for the past 2 weeks to book refill cylinder over phone. There are three landline numbers given by your Kandivali dealer. All the numbers are always busy. If by luck, I will get the connection, there will be no response to the call. I do not understand how come three lines are always busy. Matter is serious. Needs investigation and corrective action on urgent basis.
Second complaint is delivery. If I book the refill, the delivery date promised is next day. Next day if I call, it will again be next day. Why it is like this? After continuous followup for six hours one day, I did recieve a cylinder by the agency. The delivery boy did not give any reciept when I demanded.
It has been observed that the company vehicle is parke during the day at Lokhandwala Township road. You can get immediate delivery if you pay some premium even if you are not a registered customer.
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