I am have HP gas cylinder with a dealer from Jas Gas Agency situated at Wadgaonsheri Pune. Services from this dealer is very very poor. I never get a delivery of a booked cylinder before 20 days and that to after a reminder. To book the gas on 27032515, 27031084 or 27030166 is so difficult that when u try for 15 days contineously u may get through once. For last 8 days i am trying to book the cylinder but i am unable to do the same. Last booking which i had done in month of Aug. end, i reced the delivery on 23rd of sept.by then my cylinder was over and i had burrow from my friend. Now when i tried to book again 8-10 days after receipt of this cylinder (taking into consideration of 20days to deliver new) they did not accept my booking saying that i need to book it only after 15-20 days from the receipt of last cylinder.
Now when i am trying to do so i am unable to do. I really don't undrestand since morning 8.30 am till evening 6 pm how the number is continuousely engged? the message is "the customer u r calling is busy on another call"
I hope HP will do something to improve their services in this area. I have this connection for last almost 10 years but the problem was not so severe. Now it has become worst.
We are trying to move ahead in the service industry but with kind of experience u get a setback
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