HP GAS. Sugam Enterprises
Forced to buy stove and also overcharged for stove

Hi,

This is in regard of

SUGAM ENTERPRISES,

LPG DISTRIBUTORS

No 120/1, Konankunte Post,

Kanakpura Main Road,

Bangalore- 560 062.

I have booked for new connection, and i already have a stove. He charged Rs:125*3= 375, for some documentation. When i questioned and told him its only Rs 25 as per HP website, he agreed and forced me to purchase Stove.

As per the rules if already i have stove, then Rs:150 would be charged for inspection and its not required to purchase stove. But when i told this he refused to give connection. Also he charged Rs 1851 for stove where as on the dealer board it displayed only Rs.1500. Their are only complaints but no action taken regarding these people. Please let me know where should i follow up.

Following are the charges as per HP.

Fixed Cost: Refundable Deposit for Two Cylinders @ Rs. 1250/- each = Rs. 2, 500/-

Refundable Deposit for One Regulator @ Rs. 150/- = Rs. 150/-

Cost of Domestic Gas consumer card = Rs. 25/-

Cost of Two Refills - Present price according to your area as applicable.

Cost of hotplate/stove and Suraksha Hose (rubber tube) will be extra.

Following additional charges are applicable towards Installation/Inspection charges:

* Installation charges for new connection = Rs. 25/-

* Inspection of Hot Plate at the time of release of New connection at customer premises = Rs. 150