Free gift offer
Not Offering the Free gift to me
I purchased a laptop COMPAQ PRESARIO CQ45-112AU during 31st dec and I was entitled for a free gift offer. As per requirement, I sent a DD for Rs.1299/- with all the required documents such as bill photo copy, original cardboard piece containing sr.no. sticker etc. After obtaining a number (for Registering with Your redemption code is 712WQO7VMJ) from hp redemption which was noted on the registration form. Sent its print to hp redemption cell, Delhi, on 12-1 with these documents and as per conditions -the item will be delivered after 2 days 14-1 means before 15-1 with delivery report. But the party m/s hp redemption cell c/o solutions integrated mktg. serv. pvt. ltd. First Floor, A – 2, Okhla Industrial Area, Phase – I New Delhi – 110020 Phone - 011-41306700 (14 lines) Fax - 011-41306731 update me your claim has been rejected due to incomplete documents received And not given offer and my issued DD in favour of him till now.
For the free gift offer, the party was unable to process the claim due to the reason that incomplete documents received which is not correct. The same should have been intimated to me and not sending the gift as per the conditions. Kindly advice me on the same issue at the earliest.
The details of my purchased Compaq Presario notebook are as follow:
NOTEBOOK PC MODEL: COMPAQ PRESARIO CQ45-112AU
SERIAL NO. : (S) CND8401G5R
So, I request you kindly look at the matter & take necessary action to provide my above free gift as per terms & conditions. I also request you to please suggest me for further necessary action at the earliest.
THANKING YOU
Chandrashekhar Badhe
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