I bought the I10 after duly informing the sales consultant of DSC Hyundai - Nandanam that My present Alto will be sold and exchange bonus to be paid back to me once the transferred RC Copy is submitted with them. After selling my alto i booked the I10 and vehicle got delivered as scheduled. But when i approached for claiming the exchange bonus with transferred RC Book copy i was told the same was not fed in into the system of invoicing hence no bonus can be considered. It is Rs.15000/-. Now i am writing to concerned persons and there is no confirmation from any one on this matter. When i book the car i was asked to write the name, address, phone number, email id and asked to sign the order form. The sales consultant said i will take care rest of filling. But he did not do anything and the data entry person raised the invoice with out the exchange scheme resulting in such damage at my side. When i approached DSC Nandanam they only accepted their mistake but nothing they could do on this. However i made the complaint to HMI South incharge to handle this. No development as on this date from july first week. CAN I LEAVE THE 15 K FOR THEIR FAILURE?
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