To
Manager
The Customer care Department
Hyundai Motors
From
V.Mohan Naidu
235, 26th main, 31st “A” Cross
Thilkanagar Jayanagar
Bangalore-560 041
SUB: PROBLEM IN LOCAL TYRES
Dear
Sir/Madam,
This is with regards to above subject; I Mohan Naidu had purchased the New Santro GLS on 08.05.2008 with full cash one time payment and took the delivery from ADVAITHA HUNDAI From Sankey Road Bangalore. At the time of booking they said that as per the brochure they will be giving BRIDGE STONE Tyres, but which was not given by them and even me was not aware of that time. And I was not in station for few months. I noticed that only when my car started wobbling in 40 kms speed in city limits. 1st time when I gave my car for service I told the problem regarding the wobbling they said it has been rectified, but it was not? So I took the car for wheel alignment and showed the wobbling problem and they said that it’s with the tyres. Even In your brochure its shown BRIDGE STONE tyres. And I have seen most of the new cars with the BRIDGE STONE tyres recently. But I dnt understand why they have given me the local quality of tyres. Which is causing tension everyday while driving. Paying huge amount for new car how can I compromise with the tyres that too I have runned only 3000 kms. now only I am facing problem like this with local tyres which you have provide, than what is the situation if I drive in the highway with more than 40 speed. I dnt think so I will safe with driving with this local tyres what you have provided.
Than what is the point of taking the car not to drive with the limit of 40 speed. Is this mistake of mine taking SANTRO from Hyundai Motors.
I have already taken the statement from the alignment center for what reason the wobbling is happing (TYRES to be Changed)
Incase if tomorrow any damages happened to my new car or for me due to your local tyres which you have provided and your neglencey and deficiency in commitment as per your brochure.
I am leaving my car for 2nd free service by next week in JP Nagar, I look forward for replacement of new tyres with BRIDGE STONE . I will be thankful to Hyundai motors or i have no other option left out other than consumer court and paper advertisment as Hyundai motors has cheated me,
Therefore HUNDAI MOTORS will be full responsible for all my damages.
You can contact me at this no- 98451 87091 (Mohan Naidu)
Looking forward for your positive reply at the earliest
Thanking you
Regards
Mohan Naidu
0 comments