Never Go for Company fitted Hyundai Santro: Avoid Risk on Your life
This is a complete disaster, even your life is on risk.
Even after Identifying their defective product they are not willing to take the kit back.
I got lucky few times, but who knows tommorow.
The wiring of the company fitted CNG kit burnt within 3 months of purchase, there was smoke all over the bonnet. I some how managed to get out. I reported the matter to Hyundai and they took the car for inspection and mantainance. After the assurance that the problem will not occur again I took the car back.
To my shock the same thing happened again, the comapany behaved in same fashion again.
But now this is being regalar affair.
This is the 5 th incident, Every time I face the risk of my life.
Last time Hyundai (regional office) kept my car for 2 weeks with the, I got a written mail from them assuring that the root cause of the issue is identified now and rectified.
Pls check the attached series of mails.
But again after 3 days the car break down in the middle of road, It wont start even on petrol.
I never believed that a comapany as good as Hyunadi can deliver product with such pathetic qulaity.
Not only that they are playing with life of customers.
I requested them to just remove the KIT, but that also is not happening.
I feel helpless and raged.
Regards
Bijender Dahiya
SAP Labs India
9818163830
Mails with Hyunadi Regional Office:--
Hi Saurabh, Hi Rochak,
This car again break down in middle of the road, it does not start on CNG.
Even on petrol its giving jerks and missing.
This is plain and simple harassment.
I am approaching the Consumer Forum and lodging a case for all the harassment I faced.
Even after all the assurances by Hyundai, I am facing same issue again.
This is the most horrible and troublesome experience for me.
This time I will take it to the required form, to get my issues addressed.
Thanks
Bijender
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From: Rochak Rawat [mailto: [email protected]]
Sent: Thursday, 25 June 2:38 PM
To: Dahiya, Bijender
Cc: [email protected]; [email protected]
Subject: HR26 AU 2228 (SANTRO CNG)
Dear Sir,
Greeting from Hyundai
This has reference to your mail addressed to us.
We have gone through the contents of the mail and have taken up your concern very seriously. Our team has then subsequently carried out a through investigation of the matter and have found the root cause of the defect in the mentioned car.
To inspect the performance of the vehicle, we have carried out the Road Test of the vehicle for 750 km.
The vehicle performance was found satisfactory.
Should you require any further assistance or clarification, request you to kindly contact the undersigned.
Assuring you of our best services.
Regards,
Rochak Rawat
Hyundai Motor India Ltd.
Central Regional Office,
New Delhi
TEL: 91-11-66241140
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