I given the vehicle TN 20-AR 0760 for service during April, 09 and within a one day time delivery has taken, this is my 4th time i was dropped my vehicle at the same service centre of Ambattur service centre.
One Mr. Aravind Service Engineer mobile : 9962284794 has attended for service,
I thought the Kun Hyundai service is genuine service centre and I trusted them for the security of the spares.
After three months my vehicle got punctured on the highway road near gummudipundi, i was surprised that there is no tools to remove the wheel (cover is there, but tools are missing). I was struggled verymuch to handle the situation during the travel on a highway road with out the wheel remove tools.
i was complained about the situation to the toll free No. on 17/7/09 but they asked to contact the service engineer who was attended the service. Then I called Mr. Aravind he was said that he was on leave and will be respond on 20/7. He was not truned up on 20/7, I was called on 21/7, he said I was reporting to duties today only and asked all the details including my mobile no. and said I will check it and call back. He was not called even on 23/7 I tried to call him he simply disconnected the line and till date there is no response from the either from service centre or the service engineer.
I am verymuch regret to say that it is very poor customer service by hyundai.
Kindly respond immediately to arrange the missed tools to me immediately.
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